What You Need To Make A Claim
Warranty Card, original copy of invoice and damaged tyre.
Where To Make A Claim
Any GOODYEAR SERVITEK or TYRE PRO outlet.
HOW TO MAKE A CLAIM
1. Present the damaged tyre along with the original purchase
invoice and Warranty Card to a Servitek or Tyre Pro outlet for
GOODYEAR MANUFACTURER¡¯S WARRANTY
inspection and thorough analysis. Inspection will be undertaken by a Goodyear Certified Tyre Adjuster.
2. If the damage is found to be the result of a manufacturing
defect, the tyre will be considered under warranty, provided the
age of the tyre falls within a required period (refer to types of
warranty). Goodyear will then provide credit against a purchase
of a new tyre with the same size and design (or a comparable
tyre, which is an equivalent design or model with the same size
construction and quality level). The credit value will depend on
the tread depth remaining.
3. Credit computation will be based on the assessed value of the remaining original tread of the damaged tyre using the original invoice price as reference. Customer will fill out and sign a standard claim form to facilitate processing of credit.
Subsequently, Warranty Card will be returned to the customer
after processing of warranty if card corresponds to more than
one tyre.
4. If the tyre is found not to be defective or not caused by a
manufacturing defect, the Servitek or Tyre Pro personnel, with
assistance from the Certified Tyre Adjuster, will return the tyre to
the customer, formally explaining why the tyre has been
classified as such.
5. Please seek the assistance of a Goodyear Certified Tyre
Adjuster from any Servitek or Tyre Pro outlet to determine what
constitutes a manufacturing and a non-manufacturing defect
and other details about tyre warranty.
6. Tampering of any kind on Goodyear products automatically
invalidates the warranty (e.g., tampered serial number, ply rating,size of tyre, etc.).
7. All tyres awarded warranty will have to be surrendered to the
Servitek or Tyre Pro outlet and become the property of Goodyear Philippines, Inc.
8. Tyre damage analysis and assigned credit value determined by Goodyear remain final.
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