Confidence Warranty

To show you how confident we are about the tires we make, each one of them that bears our name and serial number is guaranteed to be free from defects in material quality and workmanship.

CLAIMING YOUR WARRANTY

What You Need To Make A Claim

Warranty Card, original copy of invoice and damaged tire.

Where To Make A Claim

Any Goodyear Autocare, Goodyear Servitek and TyrePro outlets.

How To Make A Claim

  1. Present the damaged tire along with the original purchase invoice and Warranty Card to a Goodyear Autocare, Servitek or TyrePro outlet for GOODYEAR CONFIDENCE WARRANTY inspection and thorough analysis. Inspection will be undertaken by a Goodyear Certified Tire Adjuster (CTA).
  2. If the damage is found to be the result of a manufacturing defect, the tire will be considered under warranty, provided the age of the tire falls within a required period (refer to types of warranty). Goodyear will then provide credit against a purchase of a new tire with the same size and design (or a comparable tire, which is an equivalent design or model with the same size construction and quality level). The credit value will depend on the tread depth remaining.
  3. Credit computation will be based on the assessed value of the remaining original tread of the damaged tire using the original invoice price as reference. Customer will fill out and sign a standard claim form to facilitate processing of credit. Subsequently, the Warranty Card will be returned to the customer after processing if the warranty card corresponds to more than one tire.
  4. If the tire is found not to be defective or not caused by a manufacturing defect, the Goodyear Autocare, Servitek or TyrePro personnel, with assistance from the CTA, will return the tire to the customer, formally explaining why the tire has been classified as such.
  5. Please seek the assistance of a Goodyear CTA from any Goodyear Autocare, Servitek or TyrePro outlet to determine what constitutes a manufacturing and a non-manufacturing defect and other details about the tire warranty.
  6. Tampering of any kind on Goodyear products automatically invalidates the warranty (e.g. tampered serial number, ply rating, size of tire, etc.).
  7. All tires awarded warranty will have to be surrendered to the Goodyear Autocare, Servitek or TyrePro outlet and become the property of Goodyear Philippines, Inc.
  8. Tire damage analysis and assigned credit value determined by Goodyear remain final.

COVERAGE

  • Wrangler HP AW
  • EF1 Asymmetric
  • DuraPlus
  • Assurance
  • Eagle F1 GS-D3
  • Wrangler AT/SA
  • Wrangler AT/R
  • Wrangler MT/R
  • Excellence